When the time comes that you or a loved one begin thinking about senior care living options, it can prove to be a challenging and frustrating process. Determining the right fit, location, and level of care needed are all things that need to be considered. Fortunately, Care Patrol is located right here in the Charlotte Metro area. CarePatrol, the first agency of its kind, is a pioneer of the senior placement industry that was founded in 1993 by a social worker. It has grown to be the largest in the business, with a stellar reputation for local franchise offices that are owned and operated by experienced providers who have a deep knowledge of assisted living, memory care, and independent living facilities.
I recently met with Lori Vrcan who, with the help of her husband Todd, acquired the business in 2020. Lori shared her passion for guiding seniors through this challenging process and the relationships she has built along the way:
“The focus of CarePatrol of Charlotte has been serving seniors of the metro Charlotte area in North Carolina, along with Chester, Lancaster and York counties in South Carolina for over ten years. We proudly represent the private-pay options for area senior communities, where we have developed professional relationships with their on-site staffs and know their product due to thorough research and education. We share our knowledge and expertise, thereby helping families through the process of finding the best senior living option for their loved ones, specific to their needs. Many times, we are contacted by a healthcare professional, referring us to a senior in need. Other times, we are contacted by the senior themselves or from a senior’s family member, with all hoping to gain some helpful guidance through what can easily become a daunting process. Once contact is made, we immediately schedule a time to personally meet with the senior and/or the senior’s family and conduct what we call a ‘Care Discovery Introduction’. This introduction gives us an opportunity to meet in person, as well as to learn about the senior’s personal interests, who they are and who they were before retirement, their important healthcare needs, and financial budget. By doing so, we’re able to personally get to know the senior, which greatly helps in determining the community that best fits their individual needs. We also offer direction to trusted resources we have developed professional connections with over time, covering the concerns that seniors tend to experience, such as the need for a geriatric physician or neurologist, dementia support services, an elder law attorney, a mover, an estate sale organizer and/or an organization company, meal delivery services, home repair companies, real estate professionals, financial planners, cleaning services, etc. In addition, we can assist caregivers with reducing their stress, by recommending short and long-term solutions for in-home care companies and provide them with helpful information on support programs in the local area. Regardless of your need, we become a valuable resource to help guide you and your family through your own personal journey, navigating senior care together and all with your loved one in mind. While safer senior living is your goal, it is our mission at Care Patrol of Charlotte and in the end, we help to eliminate a lot of unnecessary legwork and time spent by the family, as well as unnecessary stress and the feeling of being overwhelmed. Our services are of no cost to the seniors we serve, a most beneficial service and with over 150 locations in 44 states, CarePatrol is respectfully recognized as the top, #1 rated senior placement agency in the nation. If we can assist you and your family locally, please do not hesitate to reach out to us at 704-771-1777, or via email at Charlotte@CarePatrol.com.”